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Store Policies

State Tax & International Duties

New York State Tax

International Taxes, Tariffs & Duties

Shipping Policies

Turn Around Time

Multiple Shipments

International Shipping (Outside US)

Backorders

Return Policy

General Return Policy

Obtaining RMA

Personalization

Entering Your Personalization

Entering Multiple Personalizations for the Same Product

Ensure Your Personalization is 100% Correct

Problems with Your Order

Defects, Damage or Incorrect Personalization